IF YOU RECEIVE A TELEPHONE THREAT

1. Remain calm.
2. Listen carefully. Try to keep the caller talking so that you can gather more information.
3. Try to question the caller in a polite and non-interrogative manner. Use any means, even humor, to prolong the conversation. This will provide a better chance to indentify the voice and hopefully obtain additional information about a device, the validity of the threat, or the identity of the caller.
4. Upon completion of the call, immediately notify Campus Safety & Security at 386-226-7233 (SAFE) in Daytona or 928-777-3739 in Prescott (or dial 911). Write down all information you know regarding the threat as soon as possible, while the incident is fresh in your memory.
5. If a threat has been received by another individual and he/she is relaying this information to you, try to get as much information from them as possible and record all the information you receive.

IF YOU RECEIVE A WRITTEN THREAT OR A SUSPICIOUS PARCEL, OR IF YOU FIND A SUSPICIOUS OBJECT ANYWHERE ON THE PREMISES

1. Keep anyone from handling it or going near it.
2. Do not use portable radio equipment, or cell phones, within 100 feet of the suspicious item.
3. Notify Campus Safety & Security at 386-226-7233 (SAFE) in Daytona or 928-777-3739 in Prescott or dial 911 IMMEDIATELY.
4. Promptly write down everything you can remember about receiving the letter or parcel or finding the object. The information will be needed by police.
5. Remain calm.
6. Be guided by police instructions.
7. Planning includes being familiar with the appearance of suspicious packages.